Your information, in plain English.

The short version.

• If you fill out my contact form, I get what you typed, and I use it to write you back.
• If you tap Text Eddie, your phone opens its own messaging app. The website never sees that text.
• Google Analytics counts visits so I can see which pages are working.
• I don’t sell your information. Not to anyone, not ever.

When you fill out the form.

My contact form asks for your name, your phone number, your email, and what you’re trying to do. Your business name and what’s been holding you back are optional. You decide what goes in.

When you hit send, your message is saved on my website, behind my login, and a copy goes to my business inbox. Along with it, the site notes the page you were on, the page that sent you there, the type of browser you used, and a scrambled version of your IP address that can’t be read back as the address itself. That helps me keep spam out and see which pages bring people in.

If you got here by clicking a link with tracking tags in it, like a link in an email, the site remembers those tags for up to 30 days, so if you fill out the form later I still know where you found me.

I use what you send to answer you, to talk about the work you asked about, and to keep track of the job if we work together. Filling out the form doesn’t sign you up for a newsletter.

When you text me.

The Text Eddie buttons open the messaging app on your own phone, with my number filled in. Your text goes straight to my phone, like any other text. I’ll text you back about what you asked. I don’t send promotional texts to people who didn’t ask for them, and if you ever want me to stop texting you, just say so and I will.

Google Analytics.

This site uses Google Analytics 4 to count visits. It sets small cookies that tell Google a visit came from the same browser as before, so I can see things like how many people came by, which pages they read, what kind of device they used, and roughly what part of the world they were in. I look at totals and trends. Google Analytics doesn’t show me your name.

Google handles that data under its own rules. You can read how Google uses information from sites that use its services, and if you’d rather not be counted at all, Google offers a free browser add-on that turns Google Analytics off for every site you visit. Blocking or clearing cookies in your browser works too.

Every cookie this site sets.

That’s the list. No advertising cookies, no Facebook pixel, no ad trackers. Videos on this site play from my own website, not YouTube, so watching one doesn’t hand your visit to a video company.

The behind-the-scenes basics.

Like every website, mine runs on a web host, Hostinger, whose servers keep standard technical logs: the IP address a request came from, the browser, and the page asked for. My security and speed tools use the same basic information to keep the site fast and to block attacks. None of it is used to figure out who you are.

Who else sees it.

Only the companies that help run this site and my business: Google, for Analytics and for my business email, and my web host. They see it because the site can’t run without them, not so they can sell you anything. I don’t sell your information, and I don’t share it with anyone for their advertising. If the law ever requires me to hand something over, I’ll follow the law.

How long I keep it.

I keep form messages for as long as we’re talking or working together, then up to two years for my business records. If you want yours deleted sooner, ask, and I’ll delete it.

You’re in charge of your information.

You can ask me what I have on you, ask me to fix it, or ask me to delete it. Email or text me and I’ll take care of it, and I won’t treat you any differently for asking. California law gives California residents these rights. I give them to everyone.

I may ask a question or two to make sure the request is really from you, so I never hand your information to the wrong person.

A few more things.

• Kids. This site is for business owners. It isn’t meant for children under 13, and I don’t knowingly collect their information.
• Other sites. I link to my other sites and to a few other places, like Love Life Photography, Really For Me, The OOPS Method and Facebook. Each has its own privacy page, and this one doesn’t cover them.
• Security. The whole site runs on a secure, encrypted connection, form messages stay behind my login, and I keep the site updated. No website is perfectly safe, but I take care of this one.
• Changes. If I change how I handle your information, I’ll update this page and the date at the top.

Questions? Ask me.

Email info@mreddieflores.com or text (619) 948-5781. I read every message myself.